Screening

Users often assume that clearing all matches automatically closes the associated screening case, but these two statuses serve distinct purposes. “Match Cleared” means an analyst has reviewed an individual screening hit and marked it as No Match or False Positive. This action resolves the specific match but does not complete the overall screening case. “Case Closed”, on the other hand, indicates that all matches within the screening batch have been reviewed, verified, and finalized. In Fenergo, a case may contain multiple matches — even if all are cleared, the case remains open until manually closed or until an Auto-Close configuration (such as Auto Close on All Cleared) completes the process.

Users often notice a sudden spike in false positives following a screening rules update or a change to provider configurations. This typically happens when the matching algorithms or fuzzy-match thresholds are adjusted to broader sensitivity settings. In Fenergo, updates to screening provider parameters or matching logic — such as changes to alias weighting, match confidence, or name field inclusion — can expand the range of potential matches returned for each entity, increasing the likelihood of false positives.